Privacy Policy

Introduction

Welcome to Deepmay Foundation ("we", "our" or "us"). We value the trust of our website visitors, donors, volunteers and other people who interact with our organisation.

This Privacy Policy describes the types of personal information that may be collected through deepmayfoundation.in, the purposes for which that information may be used and the circumstances in which it may be shared.

By using this website, you acknowledge that you have had the opportunity to read this policy. Where consent is legally required for a particular activity, we will seek that consent as applicable.

Information We May Collect

The information we collect depends on how you use our website and which services or features you choose to use. It may include the following categories.

Information you provide directly

• Name and contact details, such as email address or phone number, when you contact us.
• Information included in messages, enquiries, feedback or requests you submit through our website.
• Details you choose to provide when enquiring about donations, volunteering, partnerships or foundation activities.
• Information needed to respond to your request or provide a service you have asked for.

Donation-related information

If you choose to make a donation, the payment may be processed by an external payment provider. We may receive limited transaction-related details, such as a transaction reference, payment status, donation amount or information needed for donor communication and record-keeping, depending on the payment service and the transaction.

Technical information

When you visit the website, certain technical information may be collected by our website infrastructure or service providers. This may include your IP address, browser type, device information, pages visited, approximate visit time and diagnostic logs, depending on the services in use.

How We May Use Your Information

Subject to applicable law and the information available to us, personal information may be used for purposes such as:

• Responding to your enquiries, requests and feedback.
• Communicating with you about a donation or a request you have made.
• Maintaining appropriate donation, accounting and organisational records.
• Providing information about our activities when you have requested it or where communication is otherwise permitted.
• Operating, maintaining and improving the website.
• Detecting suspicious activity, preventing misuse and protecting the website and its users.
• Meeting applicable legal, regulatory, accounting or reporting obligations.

We do not state that every listed activity is currently performed. Actual use depends on the website features and services that are enabled.

Donations and Online Payments

Donation links on this website may direct you to an external payment page, including a Razorpay-hosted page. When you continue to an external payment service, that provider's own privacy policy and terms may also apply.

Payment information is handled according to the payment provider's systems and the arrangements in place for the transaction. We encourage you to review the provider's privacy information before completing a payment.

We may retain information reasonably needed for donation records, payment reconciliation, responding to questions and complying with applicable obligations.

• Check the payment recipient and amount before completing a donation.
• Keep your transaction reference or confirmation for your records.
• Contact us if you have a question about a donation made through our website.

Please do not assume that a donation is eligible for a tax benefit merely because a certificate or document is available online. Eligibility depends on applicable law and the relevant facts.

Cookies and Analytics

Cookies are small files that a website or service may store on your device. The website or its service providers may use cookies or similar technologies to support essential functions, remember preferences, improve performance or understand website usage.

The cookies and similar technologies actually used depend on the tools enabled on this website. We recommend reviewing your browser settings to manage or remove cookies. Blocking certain cookies may affect website functionality.

If analytics, advertising or embedded third-party tools are enabled, those services may process technical or usage information under their own terms and privacy practices. Any consent required by applicable law should be obtained before the relevant non-essential technology is used.

When Information May Be Shared

We do not treat personal information as something to be shared indiscriminately. Information may be disclosed where reasonably necessary for the purposes described in this policy, subject to applicable law.

• Service providers: hosting, website maintenance, email, payment processing or other services used to operate the website and respond to requests.
• Legal obligations: where disclosure is required by applicable law, a valid legal process or a lawful request from an authorised authority.
• Security and protection: where reasonably necessary to investigate suspected fraud, protect rights or address security incidents.
• With your direction: where you ask us to share information or otherwise provide appropriate consent.

We encourage service providers who handle information on our behalf to use it only for authorised purposes and to apply appropriate safeguards. Actual arrangements depend on the providers and services engaged.

Data Security

We recognise the importance of protecting personal information. Appropriate technical and organisational measures should be used to reduce the risk of unauthorised access, disclosure, alteration or loss.

No website, internet transmission or electronic storage method can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

If you believe that information you submitted to us has been exposed or used improperly, please contact us so the concern can be reviewed.

Data Retention

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to requests, maintaining appropriate organisational records, resolving disputes and meeting applicable legal obligations.

The appropriate retention period may vary according to the type of information, the reason it was collected and the legal requirements that apply. Information may be securely deleted, anonymised or otherwise disposed of when it is no longer required, subject to applicable obligations and technical limitations.

Your Privacy Choices and Rights

Depending on applicable law and the circumstances, you may have rights or choices regarding personal information associated with you. These may include:

• Requesting information about how your personal information is handled.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of information where applicable law permits it.
• Withdrawing consent for processing that relies on your consent, subject to applicable law and the consequences of withdrawal.
• Raising a concern about the handling of your personal information.

To make a request, please contact us using the details in the Contact Us section. We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or for legitimate record-keeping purposes.

Third-Party Websites and Services

This website may contain links to external websites, payment pages or third-party services. These services are not necessarily controlled by Deepmay Foundation.

When you visit an external website, its privacy policy, terms and data practices apply to your use of that service. We encourage you to review those policies before providing personal information.

The presence of a link does not, by itself, mean that we control or endorse the external service's privacy practices.

Children's Privacy

Protecting children's personal information is important. This website is not intended to encourage children to submit personal information without appropriate involvement or authorisation from a parent or guardian where required by law.

If you believe a child has provided personal information through this website in circumstances that should not have occurred, please contact us with sufficient information for us to review the concern.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, operational practices or legal obligations change. The revised policy will be published on this page with an updated revision date.

We encourage visitors to review this page periodically to remain informed about our information-handling practices.

Contact Us

If you have questions about this Privacy Policy, wish to raise a privacy concern or would like to make a request concerning your personal information, please contact Deepmay Foundation.